Every business has a need for data and the insight that can be extracted. For the small business owner today, the task is bringing data together that had been overlooked in the past. With a growing number of modern, easy-to-use applications, the small business owner can collect and analyze data in developing better solutions to serve today's customers. Unfortunately surveys have shown that a large portion of these owners either lack the expertise, money or time to make use of these tools.
A simple approach is to implement an effective CRM application. The recent trend of vendors incorporating actionable analytics, which helps companies understand customer needs and manage relationships better, is gaining momentum. Today free and low-cost CRM analytics and reporting tools take data from multiple sources (phone, email, social media, etc.) and turn it into insight.
For our recommendation of top rated free and low-cost CRM vendors, visit the application selection page of our website www.cloudnmobility.com