View our recommended list of cloud SaaS based applications. You'll even find many free cloud services.
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Box.com - A popular service with business users. Box combines online storage with powerful content management, collaboration and file syncing tools to manage and monitor tasks and files Users can access data from all mobile devices. Free 10GB account for personal use.
Dropbox - Dropbox for Business with two-step verification, deep permission/security controls, 256-bit AES encryption of data at rest and in transit and 1,000 GB storage is a big step up from Dropbox for personal use. Support extended for most mobile devices.
Google Drive - Google Drive now integrated with Google Docs provides file storage, file management and synchronization service. Compatible with many types of document file formats. Google Drive allows easy document sharing and collaboration in real time. Free 15GB for personal use. Make sure you understand the Terms of Service agreement. See Google Apps for business use. You'll find Google mobile apps works on Android and IOS platforms.
Microsoft Onedrive - For Windows users, Onedrive with 15GB of free storage has become the storage solution of choice. Many plans are available. Options are included to publicly share files and enable group editing. Security enhanced with two factor authentication. The service works well with most browsers including Windows, IOS and Android mobile devices.
Spideroak - Offering encryption of data and password, your data is highly secured via 256 bit AES encryption at every stage of the storage process. With their “Zero-knowledge” privacy only you can gain access to your data.. Free 2GB of storage to start with Android and IOS support.
SOS Online Backup - SOS provides backup for an unlimited number of devices including PCs. Macs, Androids, tablets and iPhones. You can even backup your Facebook account. Features include unlimited version history, continuous data backup, integrated local backup, external and network drive support and file sharing with mobile access. Each file is encrypted upon upload, in transit and in the data center. SOS uses military grade data centers with redundancy on the backups. The service is compliant with many government regulations and can be used in many industries.
MozyPro - Mozy, a division of giant EMC, is well known for simple reliable online backup service providing remote access to your account from any Web browser. Security is a top priority with Mozy which uses the same technology that banks use to ensure safe delivery of your financial information. Mozy is HIPAA compliant with backup for your computers, servers and NAS devices.
Egnyte - Egnyte whose focus is on file sharing and synchronization has a unique hybrid cloud storage option offering the ability to sync data across any number of storage systems. Egnyte integrates your computer and network attached storage (NAS) device with its own cloud based file servers for backup and disaster recovery. While a little more expensive than other choices, with good customer support, Egnyte Hybrid Cloud benefits are worth it. Files are accessible from almost any mobile device. Free 15-day trial without a credit card.
Carbonite - Easy to use with Web and mobile access. The Carbonite Business plan offers support for an unlimited number of computers, external hard drives and NAS devices. Encrypted offsite storage provides HIPAA compliance. Automatic continuous backup, anytime anywhere access and version control. Windows server backup is available.
Salesforce - Salesforce is the granddaddy when it comes to CRM solutions. You can manage customer accounts, sales leads, run reports and launch marketing initiatives. The application integrates all customer service communications from email, phone, chat, Twitter, Facebook and others into one collaborative desktop where service requests are collected, prioritized and handled by the support team. Mobile support for smartphones and tablets is included. Desk.com is the Salesforce product for small businesses. It’s also built around social as its core with full mobile support.
Insightly - Close integration with Google email and a versatile one page dashboard to view everything about your customers. Integrated with project management functions to keep team members informed. Free CRM for 2 users.
Nimble - By combining traditional CRM with social media, Nimble enables users to add real value to existing sales approaches. Highly rated Nimble offers the ability to collect all your contact information from email, social media, phone, plus more and consolidate it in one place. Affordable for SMBs with good customer support.
Hubspot - Popular with businesses looking to streamline the sales process across multiple channels. This application has the salesperson in mind and can automatically sync and log data from multiple sources like your phone calls, emails, social media sites and more.
Microsoft Dynamics - The CRM system for the Microsoft office user easily integrates with Microsoft products like Outlook email to sync contacts, tasks and calendar. Integration with Word and Excel includes the ability to create mail merge documents and perform analysis of data from Excel. The product is integrated with virtually all mobile devices.
Zoho - The small business owner who is looking for a cost-effective CRM solution that is user friendly and has strong features in sales and marketing will find Zoho is a good place to start. Free for up to 10 users in addition to a free business email service with no ads. Works with almost all mobile devices.
Google Apps - Google Apps with support for any device with a browser is a set of applications for document creation, collaboration, storage, communication and more. Google Apps provides data management with security that complies with the more stringent European standards. The product is currently being used by local, state and federal governments in addition to millions of businesses.
Microsoft Office 365 - Microsoft has many varieties of its Office 2013 product. Office 365 Business Premium offers a subscription based cloud service with the complete office package including a desktop version for offline work. Features include automatic software version updates and collaboration on documents. The service comes with 1TB of cloud based storage on Microsoft’s OneDrive plus business class email. The product supports mobile apps for Windows, iPhone and Android phones.
Zoho - Zoho offers a suite of online web based applications for small businesses geared towards increasing productivity and offering easy collaboration of CRM, accounting, applicant tracking and helpdesk. They have many plans including a reasonably priced Small Business version. And, don’t overlook the ad free business email Zoho offers. You’ll find this product works with almost all mobile devices.
Evernote - Evernote allows you to easily capture information in any environment using whatever mobile device or desktop platform you find most convenient, and makes this information accessible and searchable at any time, from anywhere. Use Evernote to jot notes, create to-do lists, clip entire Web pages, manage passwords, and record audio. Everything added to Evernote is automatically synchronized across platforms and devices and made searchable. Evernote will even recognize printed or handwritten text in photos and images. A free version is available however Evernote has a more powerful business version available on a paid plan.
Project and Task Management:.
Zoho Project - Zoho Project provides an extensive selection of features. Even the free version offers features like configuring project milestones, assigning responsibilities, setting due dates, scheduling meetings and ability to post documents to the online storage space. There’s a calendar view and Gantt view of schedules with ability to easily view the critical path. For collaboration you can share by email message, status, post on forums, Wikis or chat by IM using Google Chat. You can also make alias email addresses for better project coordination. Zoho Project integrates with Dropbox and Google Apps for editing documents, spreadsheets and presentations. Zoho works with almost all mobile devices. The product is free for 1 project with 10MB file storage.
Teamwork Projects - Easy to use with solid project management features and all the tools you'll need. Mobile apps for IOS and Android. Free for 2 projects with 10 MB storage.
Asana - Very useful task management application for managing teamwork on simple projects. Easy to use with mobile support.
Gantter - A free project management tool with Google integration features that recently released a desktop featured edition. Users can easily import Microsoft Project files into this app that also supports mobile devices.
Quickbooks Online - QuickBooks is one of the most widely used financial applications for small businesses. The Online product offers small businesses an online business management system ensuring financial information is readily available for a low monthly fee. Currently there are three versions of QuickBooks Online (Simple Start, Essentials, and Plus). Quickbooks Online is not as robust as the desktop version but support for iPhone, iPad and Android is included.
Xero - The help you need to run your business. All the basic accounting tools including automatic bank feeds for fast reconciliation, customized invoices and ability to accept credit cards are included. Automatically share data (you can set the level) with your accountant. Xero has easy add-on apps for CRM, inventory, ecommerce, timesheets, and more. The product works on Mac, Windows, iPhone or Android.
Freshbooks - Freshbooks provides time and expense tracking, invoicing, accounting reporting such as profit and loss statements and accepts credit card payments. Add-ons to increase functionality from Google, PayPal, Authorize.Net and many more are included. Freshbooks is accessible everywhere from your iPhone, and iPad. A free account is available after the trial period.
Kashoo - Small business owners who want a simple easy to use online booking system can’t go wrong with Kashoo. Bookkeeping on your mobile devices plus good customer service and support.
Help Desk Software:
Freskdesk - Improve your level of customer service with this widely used software application for help desk ticket management. Phone, email, chat and social media integration for efficient resolution of trouble tickets. Freshdesk offers a free forever plan for the first three agents.
Skype - A free voice, video and message service. For online meetings try Skype for Business.
Office Mobile - Microsoft’s Word, Excel and PowerPoint app with all the key office features.
Canvas - Use this app to replace paperwork with custom built online forms.
Swype - A keyboard alternative to make typing easier.
Docusign - A simple way to legally sign documents electronically.
Tiny Scan Pro - An app to scan documents and save as images or PDFs.
Adobe Acrobat Reader DC - For the serious PDF user. Improved integration of tools.
Expensify - With travel service integration. A must have app for the business traveler.
IF - If This Then That app to create chains of conditioned statements.
A must have for personal care professionals
Boomerang - Schedule email reminders
TripIt - Travel organizer
DocuSign - Make it legal
EchoSign - Adobe e-signiture service
Wave.com - Free cloud based accounting service for very small businesses.
Getting Contracts Done - Easy to use and low cost.
Candidate for our recommended list.